Support FAQ and Downloads


General Questions

What is home automation?
Home automation is the integration of technology to control and automate aspects of your home, like lighting, climate, entertainment, and security systems. It offers convenience, energy efficiency, and enhanced safety.
What are the benefits of installing a home automation system?

Home automation offers many benefits:

  • Convenience: Control everything from lights to door locks with a few taps on your smartphone or voice commands.
  • Energy savings: Automate lights and temperature settings to reduce energy waste.
  • Enhanced security: Get alerts for unexpected activity, remotely control door locks, and simulate presence while away.
  • Peace of mind: Check in on your home from anywhere and monitor different systems.
What devices can be integrated into a home automation system?

A wide range of devices can be integrated:

  • Lighting
  • Thermostats
  • Security systems & cameras
  • Door locks
  • Entertainment systems (TVs, speakers, etc.)
  • Motorized shades and blinds
  • Irrigation systems
  • And much more!

Working With a Custom Integrator

Why should I work with a custom integrator instead of doing it myself?

Custom integrators bring expertise and experience to the table:

  • Design: They’ll assess your needs and design a system unique to your home and lifestyle.
  • Compatibility: They ensure all devices work seamlessly, saving you potential compatibility headaches.
  • Professional installation: They manage the complexities of wiring, setup, and configuration for a reliable system.
  • Ongoing support: They provide maintenance and troubleshooting to keep your system running smoothly.
How much does a home automation system cost?
Costs vary depending on the size of your home, the complexity of the system, the brands chosen, and the integrator you work with. A custom integrator can provide a detailed estimate after discussing your specific needs.
What is the process of working with a custom integrator?
  • Consultation: Discuss your goals, lifestyle, and budget with the integrator.
  • Design: The integrator creates a comprehensive plan for your system.
  • Installation: They handle all equipment, wiring, and configuration.
  • Programming: The system is customized based on your preferences and routines.
  • Training: They show you how to use the system and provide ongoing support.

Technical Questions

Do I need a strong internet connection for home automation?
Yes, a reliable internet connection is essential for most home automation systems to function properly.
What happens if my internet goes down?
The impact varies. Some core functions may still be available locally, but certain features like remote access and some voice commands might be unavailable until the internet is restored.
Is home automation secure?
Reputable custom integrators prioritize security. They’ll use strong passwords, firewalls, and encryption to protect your system and data.


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